Quickstart — sign in in under a minute
To log in quickly: navigate to the official sign-in page, enter your registered email address and password, and complete any two-factor authentication you’ve set up. If you’re using a new device, expect an additional verification step via email or SMS for account safety.
Step-by-step sign-in guide
- Open the official login page: go to itrustcapital.com/login. Confirm the secure SSL lock and domain name.
- Enter credentials: provide your registered email and password. Use a password manager to avoid typos.
- Complete 2FA: enter the code from your authenticator app or approve the push notification if available.
- Device check: verify any new device via the confirmation email if prompted.
- Dashboard access: once signed in, you’ll see your IRA accounts, balances, and recent activity.
Security tips — protect your IRA
Because retirement accounts often hold long-term value, protecting access is critical. Use these practical security measures:
- Enable two-factor authentication (2FA): use an authenticator app (Authy, Google Authenticator) or hardware key; avoid SMS if possible.
- Strong password: use a long, unique password stored in a password manager; avoid re-using passwords across services.
- Secure your email: your email account is often used for account recovery — secure it with 2FA and a unique password.
- Beware phishing: never enter credentials on sites reached from unsolicited emails; bookmark the official sign-in page and use it instead.
- Session review: review active sessions in account settings and sign out every device you no longer use.
Fees, limits & account types
iTrustCapital supports crypto IRAs and precious metals IRAs. Fees typically include an annual account fee and transaction or spread fees; details vary by account type and asset. Check the precise fee schedule on the official Fees & Pricing page. Be aware of any minimums, deposit cadence rules for IRA accounts, and IRA custody fees charged by the custodian.
Tax & IRA considerations
Investing through an IRA has tax implications and benefits — contributions, distributions, and required minimum distributions depend on the IRA type (Traditional vs Roth). iTrustCapital facilitates holding crypto and metals inside retirement accounts, but you remain responsible for tax reporting and understanding distribution rules. Consult a tax professional for personalized advice and refer to IRS guidelines for retirement accounts.
Mobile & desktop access
iTrustCapital offers a web dashboard and mobile apps for account access on the go. Download mobile apps only from official app stores or the company’s site. Enable device biometrics (Face ID / Touch ID) for easier but secure access, and ensure your mobile OS is kept up to date to reduce risk from vulnerabilities.
Onboarding & required verification
Because iTrustCapital deals with retirement accounts and regulated custody, new users must complete identity verification (KYC) and provide IRA documentation. Expect to supply personal information, proof of identity, and possibly documents to establish the retirement account type. Follow the onboarding checklist in the account setup flow and contact support if any document checks fail.
Account recovery & lost access
If you forget your password, use the "Forgot Password" link on the login page to receive a reset email. If you lose 2FA access, follow the documented recovery steps in the Help Center, which may include identity verification. For high-value or time-sensitive issues, contact iTrustCapital Support directly via the official contact channels — avoid third-party recovery services which are often fraudulent.
Advanced security measures
- Hardware security keys: consider a U2F/FIDO2 security key for best-practice protection against phishing.
- Dedicated devices: for very large retirement accounts, use a dedicated, hardened machine for account access and trading.
- Withdrawal whitelists: if available, restrict withdrawal destinations to pre-approved addresses.
- Periodic audits: record and review account activity monthly to detect unauthorized access early.
Investment strategy & risk
Holding crypto inside an IRA can be a powerful diversification tool but carries risks: price volatility, custody complexities, and regulatory uncertainty. Establish an investment plan aligned with retirement goals, time horizon, and risk tolerance. Consider dollar-cost averaging, portfolio rebalancing, and splitting exposure across asset classes like crypto and precious metals to mitigate risk.
API & integrations (for advanced users)
Some investors and institutions use programmatic access for reporting or integrations. If iTrustCapital offers API access, protect keys like any other secret: restrict scopes and IP addresses, rotate keys periodically, and never hardcode credentials in public repositories.
Troubleshooting common login issues
- Login page not loading: clear browser cache, try a private/incognito window, or try a different browser. Check official status updates if posted.
- Password not accepted: use the reset flow and confirm you are using the registered email.
- 2FA problems: ensure the authenticator app clock is correct; re-sync if necessary. If using SMS, ensure your carrier isn’t blocking messages.
- Verification delays: KYC/IRA setup can take time; respond promptly to support requests for clearer documentation.
Official resources (10 quick links)
- iTrustCapital Sign In
- Create an Account
- Help Center
- Fees & Pricing
- Security Overview
- Mobile App
- Resources & Guides
- FAQ
- Contact Support
- About iTrustCapital
Final checklist & next steps
- Bookmark the official login page and always verify the domain before signing in.
- Enable 2FA and keep backup codes in a secure, offline location.
- Use a password manager to generate and store a strong, unique password.
- Complete verification and onboarding so your IRA can accept deposits and trades.
- If you see suspicious activity, contact iTrustCapital Support immediately.